Nobody is better qualified to care for the body and soul of your Volkswagen than the specialists at our Volkswagen Authorised Service Centre. Our Volkswagen Authorised Service Centre is provided with comprehensive factory training, technical support, specialist tooling, diagnostic equipment and uses Volkswagen Genuine Parts. So you can trust that your Volkswagen is in the best hands. Our vehicles are now so technically advanced that the title 'mechanic' can no longer apply to our highly skilled, specialised Volkswagen 'technicians'.
So keep your Volkswagen in perfect health by visiting Ian Boettcher Volkswagen today.
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Book a Service Online
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Extend Your Volkswagen Warranty
Have the assurance that your Volksawgen remains a Volkswagen.
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Renew Your Roadside Assistance
Volkswagen customers have access to roadside assistance 24h a day.
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Warranties
To give you peace of mind, all new Volkswagen Passenger and Commercial vehicles with the exception of the Crafter are protected by a 3 year 100,000km factory warranty. This factory warranty covers you against manufacturing or material faults and includes a 3 year paintwork warranty. Your vehicle is also protected by a 12 year anti-corrosion perforation warranty for your complete reassurance. Your vehicle warranty cover commences from the first day the vehicle is registered or on the date its original owner first uses the vehicle.
The Volkswagen Crafter is protected by a 3 year 200,000km factory warranty that covers against manufacturing or material faults. The Crafter warranty also includes a 3 year paintwork warranty and a 12 year anti- corrosion perforation warranty.
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Roadside Assist
Phone: 1800 637 181
As a Volkswagen Customer, you can be assured that wherever you travel in Australia, you will have access to roadside assistance 24 hours a day, 365 days a year. You will receive help in the event of a breakdown or accident and, if required, your vehicle will be mobilised or transported to a Volkswagen authorised workshop. The Volkswagen Roadside Assistance phone number is 1800 637 181.
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Premium Assist
24 Hours Assistance
As a customer, you can be assured that wherever you travel in Australia, you will have access to roadside assistance 24 hours a day, 365 days a year during the new car warranty period. You will receive help in the event of a breakdown or accident and, if required, a breakdown contractor will be arranged to mobilise your vehicle or transport it to a Volkswagen authorised workshop. As a Volkswagen owner, you will also have access to the additional benefits of accommodation, and car rental if your vehicle cannot be mobilised within 24 hours, when you are travelling away from home.
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Maintenance
One of your Volkswagen's greatest attributes is its reputation for reliability, but that's not to say you shouldn't take care to keep it that way. Regular maintenance and care, along with regular servicing at your Volkswagen Service Centre, will assist in maintaining your vehicles performance, and hold your vehicles value for future years to come. We have included some professional advice to keep your Volkswagen in top shape.
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Care
Regular washing and care help maintain the value of your vehicle, and keep it looking like new. This may also be one of the requirements of acknowledging warranty claims, in the event of corrosion or paint defects. The best protection for your vehicles paintwork, against the weather and chemicals in the atmosphere, is frequently washing and waxing. We suggest you remove substances like, insect and bird droppings from the surface of the vehicles as soon as possible.
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